America's work force is changing, are you?
Trend-analysts agree that
in the coming years, organizations with the competitive advantage will
be those that make the best use of their human resources. However, many
of today's managers and employees are ill-equipped to deal with the
dramatic changes occurring in the American workplace. Traditional management
methods, models of organizational behavior and recent management fads
have too often assumed a homogeneous workforce.
In contrast, today's workers include women and men of all cultures and
backgrounds. Diversity has replaced homogeneity: people of different
ages, races, ethnic and national backgrounds, physical abilities, and
lifestyles.
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